Disability and Accessibility Information
Lyon, a city accessible to all
In 2018, Lyon was awarded the European Commission’s annual Access City Award, which recognises the specific efforts of a European city with more than 50,000 residents to improve the accessibility of its public services, transport, culture, etc.
The doors of Lyon’s public and cultural spaces are open to you.
To start your stay in Lyon, visit the Tourist Office in Place Bellecour, which has tailored its facilities to the needs of all visitors:
- A hearing loop for hearing-impaired visitors
- A high-contrast relief map for visually-impaired visitors
- Specialist advisors, who are completely aware of the needs of “disabled visitors”
"Explore our accessible world!"
Watch the video made by Julien and Rudy in Lyon... These two brothers from Lyon, who are involved in motor disability issues, have created the "Handilol" website where they examine wheelchair accessibility during their journeys around France and abroad.
Resources: simplify your visit to Lyon
A few publications and websites to help you make the most of your stay in Lyon!
Accessibility guide for public transports (in French)
City of Lyon accessibility guide
This guide contains a list of addresses, services and cultural attractions with disabled facilities for you to enjoy.
Rhône-Alpes accessibility guide
This guide provides addresses and information on accessible attractions and sites in and around Lyon
Guide des sites labellisés en Rhône-Alpes (partie Loire, Rhône, Savoie et Haute-Savoie) (in French)
Cultural attractions and events for deaf visitors
This website lists cultural events in Lyon and the surrounding area, which are accessible to deaf and hearing-impaired visitors.
It has various sections allowing you to search by type of performance / exhibition / tour / outing (visual, bilingual, sign language, subtitled, hearing loop), by venue or company.
http://parcoursculturel-sourds.fr/
Culture for all in Lyon’s museums
Lyon’s museums have adopted a modern approach to guaranteeing openness and accessibility for as many people as possible. The majority of large museums are accessible to disabled visitors at special rates.
The Museum of Fine Arts offers special tours for deaf and hearing-impaired visitors as well as for the blind.
The Printing and Graphic Design Museum welcomes and provides special assistance for visitors with sensory impairments.
Tours with the opportunity to handle materials are also organised at the Museum of Textiles and Decorative Arts.
The Henri Malartre Automobile Museum has specially adapted descriptions of its exhibits. Activities in sign language (LSF) are organised at the Gallo-Roman Museum of Lyon-Fourvière.
The Institut Lumière, the Resistance and Deportation History Centre and the Tony Garnier Urban Museum are also organised and equipped to welcome disabled visitors.
Theatres, concert venues and libraries are also working to provide access to culture for all.
Restaurants: everyone is served!
A number of restaurants are accessible et some are equipped with talking menus to provide blind and visually-impaired diners with better service. They can browse through the menu in their own time and place their own orders.
These six restaurants are: Lyon Dakar (Lyon 3e), Christian Têtedoie, le Comptoir Joa (Lyon 6e), les Mangeurs de Toiles (Lyon 2e), le Book-Lard (Lyon 6e), et les Vieux-Garçons (Lyon 2e).
Discover our selection of accomodations certified as accessible by our partner, Mobee Travel, the leading holiday booking platform for disabled travellers.
Personal contact:
Would you like to receive personalised information on accessible tourism in the City of Lyon?
Please contact Rachel Mallet
Accessible Tourism Project Manager on +33(0)472776969